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Water Efficiency Labelling and Standards (WELS) scheme

A joint government and industry program

WELS Advisory Group

About WELS Advisory Group

The establishment of the WELS Advisory Group (WELSAG) arose from recommendations made by the 2010 independent review of the scheme's initial five years of operation.

The group will advise the Australian, State and Territory governments on a range of matters including the development of a strategic plan for the WELS scheme for the period 2012-15. The Terms of Reference below set out WELSAG's purpose and accountabilities.

Terms of Reference

1. Purpose

The Water Efficiency Labelling and Standards Advisory Group (WELSAG) is established to provide advice from stakeholders on the management of the WELS scheme.

2. Authority

The establishment of WELSAG arose from recommendations made in the 2010 independent review of the scheme's initial five years of operation. The Environment Protection and Heritage Council, comprising Ministers from all state and territory jurisdictions plus the Commonwealth, agreed to the establishment of WELSAG in November 2010.

3. Accountabilities

WELSAG is accountable to the Water Efficiency Labelling and Standards Officials' Group (WELSOG) and provides advice on policy and operational matters including:

  • the WELS three-year strategic plan
  • possible changes to the scheme including product coverage and the application of water efficiency standards
  • communications and marketing strategies
  • compliance, enforcement and complaint processes, and
  • matters and proposals as requested by WELSOG and/or the Department of the Environment.

WELSAG members have set an indicative calendar of meetings at its first meeting. It is proposed the WELSAG will meet three times in their first year and one to two times per year in subsequent years. The WELSAG Chair will attend part of WELSOG meetings to report the Advisory Group's views on the above matters.

4. Term of appointment

WELSAG members are appointed for an initial period of 12 months.


The members of WELSAG have been appointed from a pool designed to cover a range of key stakeholders including small and large retailers, plumbing products, whitegoods, plumbing regulators, water utilities and consumers. Each person has been appointed individually by the Department:

  •  Mr Ian CarmodyWELSAG Chair
    Mr Ian Carmody 
    Technical Product Advisor
    Con-Serv Corporation Australia
    Representing small retailer/plumbing business 
    Based in Brisbane, Queensland 
  •  Ms Jo Benvenuti Ms Jo Benvenuti
    Executive Officer
    The Consumer Utilities Advocacy Centre
    Representing consumer groups
    Based in Victoria
  •  Ms Cilla de Lacy Ms Cilla de Lacy
    Manager, Strategy and Policy
    Water Services Association of Australia
    Representing water utilities Australian wide
  •  Mr Ian McAlister Mr Ian McAlister
    Executive Director
    Consumer Electronics Suppliers' Association (CESA)
    Representing whitegoods suppliers
    Australia wide
  •  Mr Ian Forte Mr Ian Forte
    Regulatory Affairs Manager
    Electrolux Home Products 
    Nomination put forward by Australia Industry Group (AiG) (Australia wide)
    Representing whitegoods suppliers
    Based in South Australia
  • Ms Ann-Maree Campbell
    Certificate Group
    Australian Building Codes Board (ABCB)
  •  Mr Shane La CombreMr Shayne La Combre
    National Plumbing Regulators Forum (NPRF)
    Representing Plumbing Regulators
    Australia and New Zealand wide
  •  Mr Benjamin Normoyle Mr Benjamin Normoyle
    Business Development Manager – Whitegoods
    Derni Retail
    Nomination put forward by Australian National Retailers Association (ANRA) (Australia wide)
    Representing whitegoods suppliers/large retailers
    Based in Sydney
  • Mr Bruce EdwardsWELSAG Ex-officio: 
    Mr Bruce Edwards
    Assistant Secretary
    Waste Policy Branch
    Department of the Environment

Reports from meetings

Communiqué for WELSAG’s 6th Meeting on Wednesday 13 March 2013

The WELS Advisory Group (the Group) held its sixth meeting on Wednesday 13 March 2013 in Canberra, Australian Capital Territory.

The Group was advised on a number of changes to the WELS Scheme including the new Determination which came into place on 22 January. The Water Efficiency Labelling and Standards (Registration Fees) Bill 2013 which is before Parliament was discussed, and members were provided a summary of the changes to the recently amended WELS Regulations.

Updates were given on WELS Program matters including registrations, compliance and standards work. Discussion was held regarding the new WELS database, the amendment and revision of the WELS standard AZ/NZS 6400:2005 and 3 star showers. The Group provided feedback on WELS compliance and options for improving compliance across all parts of the supply chain.

It was agreed that the focus of their work for the coming year will involve providing both business as usual and high level policy advice, including out of session comment on the standard revision project. They will provide WELS with industry contacts to broaden the reach of WELS communication and involve key stakeholders in upcoming projects.

A date for the next meeting has been set for 23 October 2013 in Canberra.

WELSAG Communiqués - 2012

Reports from meetings in 2012 (PDF - 63.01 KB) | (DOCX - 31.78 KB)

WELSAG Communiqués - 2011

Reports from meetings in 2011 (PDF - 44.47 KB) (DOCX - 51.27 KB)

Contact the secretariat

WELSAG Secretariat:
WELS Policy Section
Department of the Environment
GPO Box 787

or complete the online form on our Contact us page.

All media enquiries must be referred to the department's media team: or (02) 6275 9880.