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Water Efficiency Labelling and Standards (WELS) scheme

A joint government and industry program


Freedom of Information

The Water Efficiency Labelling scheme Regulator (the WELS Regulator) is an agency subject to the Freedom of Information Act 1982 (FOI Act).

The FOI Act gives any person the right to:

  • access copies of documents (except exempt documents) we hold
  • ask for information we hold about you to be changed or annotated if it is incomplete, out of date, incorrect or misleading, and
  • seek a review of our decision not to allow you access to a document or not to amend your personal record.

The WELS Regulator is assisted by the Department of Sustainability, Environment, Water, Population and Communities (the department) in processing FOI requests and in complying with the Information Publication scheme.

If you require more information, please refer to the department's FOI page or contact the department's FOI Contact Officer on (02) 6274 2098 or by email at

Certain documents that we have released under the FOI Act can be obtained at the department's FOI disclosure log page.

Details about our compliance with the Information Publication scheme can be obtained at our Information Publication Scheme page