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Water Efficiency Labelling and Standards (WELS) scheme

A joint government and industry program

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How to label a WELS product

What products need to be WELS registered and labelled?

It is a requirement of the Water Efficiency Labelling and Standards Act 2005 that the following products, when r​egistered, are supplied with their WELS label or water efficiency information:

  • lavatory equipment (Toilet pans, cisterns, flushing mechanisms & suites)
  • urinal equipment
  • taps intended for use over a basin, sink or tub (excluding over a bath)
  • showers for personal bathing
  • registered flow controllers (not mandatory)
  • clothes washers, including combination washer/dryers
  • the dryer function of combination washer/dryers and
  • dishwashers

Who is responsible for labelling a WELS product?

A sample label is included in each application for a WELS registration. Once registered, the product must be supplied with its WELS label or water efficiency information.

Anyone who supplies registered WELS products within Australia must ensure they are appropriately labelled.

The label designs, colours and size specifications for each product are detailed in the WELS Standard (AS/NZS 6400:2016 Water efficient products - Rating and labelling) that can be purchased from the SAI Global Infostore.

What information is required on a WELS label and where should it be placed?

Clothes washing machine
What information is required on the WELS label? Where should the WELS label be placed when the product is on display? Where should the WELS label be placed when the product is supplied in its packaging?

Stand alone label:

Load capacity (kg) of the appliance

The Normal Program name used for determining the water consumption

Litres used per wash

Model name/number

WELS star rating

Combined WELS and energy label:

Litres used per wash

WELS star rating

Adhered to the upper front portion of the appliance and any display fronts or

Adhered to both sides of a double-sided swing tag or

Adhered to a single-sided non-rotating swing tag that is attached to the appliance

On the packaging if displayed for sale in its packaging

Dishwasher
What information is required on the WELS label? Where should the WELS label be placed when the product is on display? Where should the WELS label be placed when the product is supplied in its packaging?

Stand alone label:

Number of place settings

The Normal Program name used for determining the water consumption

Litres used per wash

Model name/number

WELS star rating

Combined WELS and energy label:

Litres used per wash

WELS star rating

Adhered to the upper front portion of the appliance and any display fronts or

Adhered to both sides of a double-sided swing tag or

Adhered to a single-sided non-rotating swing tag that is attached to the appliance

On the packaging if displayed for sale in its packaging

Lavatory equipment
What information is required on the WELS label? Where should the WELS label be placed when the product is on display? Where should the WELS label be placed when the product is supplied in its packaging?

Licence number of the organisation that has registered the product

Water consumption number in litres used per full, half and average flushes

WELS star rating

Adhered to the product or

Adhered to both sides of a double-sided swing tag that is attached to the product or

Fixed adjacent to the product or

A tag (e.g. price tag) may be used that describes the water efficiency performance with the word 'WELS' followed by the approved water efficiency star rating and the water consumption figure (e.g. WELS 3 star 6L/full, 3L/half, 3.6L average flush) that is fixed adjacent to the product

Adhered to the upper front portion of the WC cistern (if supplied separately or with a pan as a suite) and any display fronts

For a pan supplied separately the label shall be adhered to a prominent place on the pan and any display fronts

For flushing mechanisms supplied separately, the label shall be on the upper front portion of the packaging or

adhered to a prominent place on the flushing mechanism and on any display fronts

Urinal equipment
What information is required on the WELS label? Where should the WELS label be placed when the product is on display? Where should the WELS label be placed when the product is supplied in its packaging?

Licence number of the organisation that has registered the product

Water consumption number in litres per flush per stall

WELS star rating

Adhered to the product or

Adhered to both sides of a double-sided swing tag that is attached to the product or

Fixed adjacent to the productor

A tag (e.g. price tag) may be used that describes the water efficiency performance with the word 'WELS' followed by the approved water efficiency star rating and the water consumption figure (e.g. WELS 3 star 2 L/flush/stall) that is fixed adjacent to the product a tag (e.g. price tag) that describes the water efficiency performance fixed adjacent to the product

On the upper front portion of the packaging or

adhered to a prominent place on either the urinal or flushing mechanism , and any display fronts

Showers, tap equipment and flow controllers (if registered)
What information is required on the WELS label? Where should the WELS label be placed when the product is on display? Where should the WELS label be placed when the product is supplied in its packaging?

Licence number of the organisation that has registered the product

Flow rate in litres per minute

WELS star rating

Adhered to the product or

A dhered to both sides of a double-sided swing tag that is attached to the product or

Fixed adjacent to the product or

A tag (e.g. price tag) may be used that describes the water efficiency performance with the word 'WELS' followed by the approved water efficiency star rating and the water consumption figure (e. g. WELS 3 star 9L/min) that is fixed adjacent to the product

On the packaging so it is clearly visible on the front portion of the package when it is hung from a rack or when placed on a shelf

Is the WELS product model number or code required as well as the label?

The product model number or code is to be displayed next to the licence number on the WELS label, or on the product or on its packaging.

Can I supply a product with a WELS zero-star rated label?

Yes. It is legal to supply a WELS product that has been registered and zero-star rated. A zero label means that the product has either failed a performance requirement, or exceeds the maximum flow rate or higher star rating for that product.

It is not possible for lavatory equipment, clothes washers or dishwashers to be zero rated.

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The views and opinions expressed in this publication are those of the authors and do not necessarily reflect those of the Australian Government or the Minister for the Environment.

While reasonable efforts have been made to ensure that the contents of this publication are factually correct, the Commonwealth does not accept responsibility for the accuracy or completeness of the contents, and shall not be liable for any loss or damage that may be occasioned directly or indirectly through the use of, or reliance on, the contents of this publication.