Our new product registration database is now live.
New database web address
The new system has a new web address (URL) for the both the WELS product register and the WELS registration portal.
- WELS product register – this is for both consumers and industry who want to confirm the registration status and water efficiency information of WELS regulated products.
- WELS registration portal – this is for industry who want to register their WELS regulated products.
Apply for a new account
You will need to sign up for a new account using your email address as your username. You will also need a multi factor authenticator app to complete the sign up process.
If you have access to multiple WELS organisations, you will be able to access all of them with one username.
Watch 'How to access the new product registration database' video for instructions on how to sign up for a new account. Step by step instructions are also available in our user instructional manual.
Training materials
The following videos will guide you to transition to the new system.
New features and benefits of the new WELS Registration Database
New features and benefits of the new WELS Registration Database - Transcript
How to access the new product registration database
How to access new product registration database - video transcript (DOCX 48 KB)
How to find your WaterMark product ID
How to find your WaterMark product ID - video transcript (DOCX 49 KB)
How to include your WaterMark product ID into your application
How to include your WaterMark product ID into your application - video transcript (DOCX 49 KB)
Introduction to variants in the new system
Introduction to variants in the new system - video transcript (DOCX 40 KB)
How to make edits to registered models
How to make edits to registered models - video transcript (DOCX 39 KB)
How to make a major edit to a model
How to make a major edit to a model - video transcript (DOCX 40 KB)
How to resolve an invalid WaterMark status
How to resolve an invalid WaterMark status - video transcript (DOCX 40 KB)
User manual
The WELS Registration Portal user instruction manual provides step by step instructions to manage your WELS applications and models.
Benefits of the new system
- improve user experience when applying for product registrations
- automated validation of WaterMark certification for plumbing products on registration and renewal
- uses modern ICT platforms that will improve data security
- streamline registration renewal and model editing processes
- shorten assessment timeframes
- support industry to get products to market sooner.
Contact us
For any questions, please email wels@dcceew.gov.au